Shipping policy
Shipping Policy
Effective Date: January 1, 2022
SoftNest proudly offers FREE Worldwide Shipping on every order.
Processing Time
Orders are processed within:
1–2 business days.
Orders placed on weekends or holidays begin processing on the next business day.
Delivery Time
Estimated delivery:
7–10 business days.
Delivery estimates may vary depending on destination and customs procedures.
Shipping Cost
FREE worldwide shipping on all orders.
No minimum purchase required.
Order Tracking
Once your order ships, you'll receive a tracking email.
Tracking information typically becomes active within 24–72 hours.
Customs & Duties
International customers are responsible for any customs duties or import taxes required by local regulations.
Delays
Unexpected delays caused by:
- Weather
- Customs
- Carrier disruptions
- Holidays
may affect delivery schedules.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Please contact us immediately if changes are required before shipment.
Lost Packages
If your package appears lost in transit, contact us and we'll work directly with the shipping carrier to resolve the issue.
Customer satisfaction is always our priority.
Email: